Gambling should be entertaining, not harmful. atom93 is committed to promoting safe, responsible gambling practices and protecting players from the risks of problem gambling.
atom93 services are strictly for individuals who are 21 years of age or older. We enforce rigorous age verification through KYC (Know Your Customer) procedures. If you are under 21, you are not permitted to create an account, deposit funds, or place bets on our platform. Gambling is a privilege reserved for responsible adults.
At atom93, we believe that gambling should be a fun, entertaining leisure activity — not a source of financial stress, relationship problems, or emotional distress. While millions of Indonesian players enjoy sports betting, live casino games, and slot gacor (high-payout slots) responsibly every day, we recognize that for some individuals, gambling can become problematic.
Problem gambling, also known as gambling addiction or compulsive gambling, is a behavioral disorder characterized by an inability to control gambling impulses despite negative consequences. It can lead to severe financial hardship, damaged relationships, mental health issues, and in extreme cases, suicidal thoughts. atom93 takes this issue seriously and is committed to protecting our players from these risks.
Our responsible gaming program is built on three pillars: Prevention, Detection, and Intervention. We provide tools and resources to help players gamble within their means, monitor player behavior for signs of problem gambling, and intervene when necessary to offer support and protection. This page outlines the tools, limits, and support resources available to all atom93 members.
Problem gambling does not discriminate — it can affect anyone regardless of age, income, education, or background. It often develops gradually, beginning as casual entertainment and escalating into compulsive behavior. Recognizing the warning signs early is crucial to preventing serious harm.
Common warning signs of problem gambling include:
If you recognize any of these signs in yourself or someone you care about, it's important to take action immediately. Problem gambling is treatable, and help is available. The first step is acknowledging the problem and reaching out for support.
We provide a comprehensive suite of tools to help you gamble responsibly and maintain control over your gaming activity.
Set daily, weekly, or monthly deposit limits to control how much money you can add to your account. Once your limit is reached, you will be unable to deposit additional funds until the period resets.
Set maximum loss limits over a defined period. If your net losses reach the threshold you've set, your account will be temporarily restricted from placing additional bets.
Control how long you spend gambling in a single session. Set a time limit (e.g., 1 hour, 2 hours), and you'll receive an alert when your session reaches the threshold.
Take a break from gambling for a period of 24 hours, 7 days, or 30 days. During the time-out period, you will be unable to log in, deposit, or place bets. Your account will automatically reopen after the period expires.
If you feel gambling has become a serious problem, you can request permanent or long-term self-exclusion (6 months, 1 year, 5 years, or permanently). Your account will be closed, and you will be unable to create a new account during the exclusion period.
Receive periodic pop-up notifications reminding you how long you've been playing and how much you've won or lost. These reminders help you stay aware of your gambling activity.
All responsible gaming tools can be activated through your account settings under the "Responsible Gaming" section. Alternatively, you can contact our 24/7 customer support team via live chat, email ([email protected]), or WhatsApp (+62 812-3456-7890) to request assistance in setting up limits or exclusions.
Answer these questions honestly to assess whether your gambling habits are healthy or potentially problematic.
Do you gamble with money you cannot afford to lose, or money that should go toward essential expenses like rent, bills, or groceries?
Do you find yourself gambling for longer periods or with higher stakes than you originally intended?
Have you tried to cut down or stop gambling but found yourself unable to do so?
Do you feel anxious, restless, or irritable when you're not gambling?
Have you lied to family members, friends, or colleagues about your gambling activities or the amount of money you've lost?
Do you gamble to escape from problems, stress, anxiety, or depression?
Have you borrowed money, sold possessions, or used credit cards to fund your gambling?
Has gambling caused problems in your relationships, work, or education?
After losing money gambling, do you feel a strong urge to return as soon as possible to win it back (chasing losses)?
Have you ever had suicidal thoughts as a result of gambling losses or financial stress caused by gambling?
You may be experiencing problem gambling. We strongly encourage you to reach out for help. Contact atom93 customer support to activate self-exclusion or take a time-out, and consider speaking with a professional gambling counselor. Help is available 24/7, and recovery is possible.
If you or someone you know is struggling with problem gambling, professional help is available. These organizations provide free, confidential support.
Phone: 1-500-000 (Toll-free, 24/7)
Website: Consult local mental health services or addiction support organizations
Services: Confidential counseling, referrals to treatment programs, support groups for problem gamblers and their families.
Gamblers Anonymous (GA): A worldwide fellowship of men and women who share their experience, strength, and hope to help each other recover from compulsive gambling. Find a meeting at www.gamblersanonymous.org (international meetings, including online options).
GamCare: UK-based organization offering free information, advice, and support for anyone affected by problem gambling. 24/7 helpline and live chat available.
National Council on Problem Gambling (NCPG): US-based organization providing resources, research, and advocacy for problem gambling prevention and treatment.
If you are in crisis or experiencing suicidal thoughts, please reach out immediately:
Our customer support team is available 24/7 to assist you with activating responsible gaming tools, setting limits, or requesting self-exclusion.
+62 812-3456-7890
Available 24/7 through the atom93 website and mobile app
All conversations with our support team regarding responsible gaming concerns are handled with the utmost confidentiality and sensitivity. We are here to support you, not judge you.
Remember: gambling should be fun, not a way to make money. Set limits, take breaks, and never gamble with money you cannot afford to lose. If gambling stops being fun, it's time to stop.